Start with the sources your teams rely on.
Good AI answers need relevant evidence and the right access boundaries. OvatioIQ Knowledge can work with supported enterprise content after the connection, refresh behavior, credentials, removal handling, and permissions are tested for each source.
Source categories to discuss
These illustrate the types of information a business may want to use. They are not a list of ready-to-connect services; availability and the connection method must be confirmed for each source.
Connector paths have different readiness
SharePoint can support live synchronization for an agreed scope. Other named modules, including GitHub, Jira, Google Drive, Teams, Confluence, files, databases, and media, support import or preparation paths. Confirm refresh, credentials, removal handling, permissions, and live operation for the source you plan to use.
What each source gains after ingestion
| Source type | Buyer benefit |
|---|---|
| Files and documents | Supported policies, manuals, PDFs, CSVs, HTML exports, and file repositories can become searchable with source references. |
| Collaboration systems | Supported collaboration sources can contribute context after user access, refresh, removal, and permission behavior are tested. |
| Structured and specialized sources | Import and preparation paths can make supported structured or media content available for answers after source-specific testing. |
Extension paths for proprietary systems
The product architecture includes connection discovery and an extension kit for third-party and in-house development. Teams can create paths for proprietary sources, content preparation, validation, workflows, AI tools, reusable skills, and model providers. Each extension still needs security review and testing for user identity, customer separation, permissions, network access, and operating responsibility.
What a client or partner developer could build
- A connector for a proprietary client portal, claims system, case-management platform, or industry database.
- An enricher that tags documents with product lines, risk levels, regulatory categories, sentiment, or account metadata.
- A validation pass that requires certain citations, filters restricted classifications, or boosts authoritative systems of record.
- An AI tool connection that looks up permitted account, project, or operational context after the route is tested.
- A skill that packages a repeatable workflow such as incident summary, proposal drafting, client health review, or compliance readout.
What buyers should validate
For each proposed source, confirm what is synchronized or imported, how often it changes, which credentials are used, how removals are handled, and how access is evaluated. Knowledge can return evidence references and source-authority signals, but permission enforcement must be tested per source and route before relying on it for a production workflow.